Terms of Service

The terms that apply when you browse fixnelo.lol or purchase tools, hardware and household repair supplies from Fixnelo. Please read them carefully.

Effective: October 27, 2026Governing law: Texas

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At a glance

The Key Points

A short summary. The full policy below governs.

Ordering

Your order is accepted when it is prepared for shipment.

Shipping

Free on every product, delivered in 3–5 calendar days.

Returns

Free returns and exchanges within 30 days of delivery.

Texas Law

These Terms are governed by Texas law.

01Agreement to Terms

These Terms of Service (“Terms”) govern your use of fixnelo.lol and any purchase from Fixnelo. By accessing the website or placing an order, you agree to these Terms and to our Privacy Policy, Shipping Policy and Return & Refund Policy, which are incorporated by reference.

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02Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order. Our website and products are offered to customers with delivery addresses in the United States.

03Products & Descriptions

We aim to describe products, specifications and images accurately. Colors, packaging and minor details may vary from images. Always confirm sizes, materials, ratings and compatibility for your intended use, and follow manufacturer instructions.

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04Pricing & Availability

Prices are listed in U.S. dollars and may change without notice. Products are subject to availability. If an item is unavailable or a pricing error occurs, we may cancel the affected order or item and refund any payment received.

05Orders & Acceptance

Your order is an offer to purchase. We accept it when the order is prepared for shipment. We may refuse or cancel orders in cases such as suspected fraud, errors or unavailability, and will refund any amount charged for cancelled items.

06Payment

Payment is due at checkout using the methods offered. You confirm you are authorized to use the payment method provided. Payments are processed by secure third-party payment processors.

07Promotions & Savings

Fixnelo may offer savings such as 15% off sitewide for confirmed email subscribers and 20% off selected promotional products. Savings are applied automatically where eligible and shown in your cart and at checkout. We may modify or end promotions at any time, and promotions have no cash value.

08Shipping & Risk of Loss

Shipping is free on every product. Orders are delivered within 3–5 calendar days, as described in our Shipping Policy. Title and risk of loss pass to you upon delivery to the shipping address you provide.

09Returns & Refunds

Returns and exchanges are free within 30 days of delivery, subject to our Return & Refund Policy.

10Product Use & Safety

Use all tools and products only as intended and in accordance with manufacturer instructions, warnings and applicable codes. Wear appropriate protective equipment. Work involving household wiring, gas, structural elements or significant water damage should be performed by a licensed professional. Guides on our website are general information, not professional advice.

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11Intellectual Property

All website content, including text, graphics, logos and design, belongs to Fixnelo or its licensors and is protected by law. You may not copy, reproduce or use it for commercial purposes without our written permission.

12Reviews & Submissions

If you submit reviews, photos or other content, you grant Fixnelo a non-exclusive, royalty-free license to use, display and reproduce it in connection with our business. Submissions must be truthful, lawful and respectful.

13Prohibited Uses

Using the website for unlawful or fraudulent purposes.
Interfering with the website’s security or operation.
Scraping, copying or harvesting content or data without permission.
Submitting false information or impersonating others.

14Disclaimers

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available.” Product warranties, if any, are provided by the applicable manufacturer. Nothing in these Terms limits rights you have under applicable consumer protection law.

15Limitation of Liability

To the fullest extent permitted by law, Fixnelo is not liable for indirect, incidental, special or consequential damages arising from your use of the website or products. Our total liability for any claim relating to a purchase will not exceed the amount you paid for that purchase.

16Indemnification

You agree to indemnify and hold Fixnelo harmless from claims arising from your misuse of the website or products or your violation of these Terms, to the extent permitted by law.

17Governing Law & Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Please contact us first so we can try to resolve any concern informally. Any dispute not resolved informally will be brought in the state or federal courts located in Williamson County, Texas, unless applicable law requires otherwise.

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18Changes to These Terms

We may update these Terms at any time by posting the revised version on this page. The “Effective” date shows the latest revision. Continued use of the website after changes means you accept the updated Terms.